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Frequently Asked Questions

About MacChocolate


1.  

When was MacChocolate started?

MacChocolate was launched in 2005 as an instant chocolate beverage. Made with a delicious combination of rich cocoa and just the right amount of sugar and creamer, the MacChocolate instant mix is the perfect comfort food you can prepare in a minute. Click here to view all MacChocolate products.
 

2.  

How many products are there?

Besides MacChocolate Original, there are four flavours to choose from, namely Orange, Raspberry, Hazelnut and Almond.
 

3.  

Where is MacChocolate's corporate headquarters?

MacChocolate's parent company is Food Empire Holdings Ltd. It is located at 101 Geylang Lorong 23, #05-04, Singapore 388399.
 

4.  

Who should I contact regarding donations and sponsorships?

MacChocolate is deeply committed to giving and providing for note-worthy charity organizations. Visit MacChocolate Sponsorship for more information. Please contact our corporate department at corporate@food-empire.com for more details.
 

5.  

How can I share an idea with your company?

Food Empire would love to hear from you on what you think about our products. We have created links to Feedback Form and Rate Our Site for you to let us know your views.
 

6.  

Is MacCoffee related to MacChocolate?

Yes, MacCoffee is the flagship brand at Food Empire. Both MacChocolate and MacCoffee are award-winning products by the same company. As the legal parent company, Food Empire manufactures, markets and distributes MacChocolate Original and MacChocolate Flavour Assortments products worldwide, including the MacCoffee range. For more information on MacCoffee, please visit www.maccoffee.com
 

7.  

Can I purchase products directly from MacChocolate?

MacChocolate is widely available at hypermarkets, supermarkets, open markets, kiosks and national food stores. If you have trouble locating MacChocolate products near you, please inform us via email and we will revert with the location of the store nearest to you. Kindly contact us at info@food-empire.com
 

8.  

How can I find out more information about MacChocolate?

You may like to contact our Brand Manager for more information.
 

9.  

What do I need to do to have MacChocolate products for our next fund raising programme?

You can email details of your fund raising programme to our corporate department at corporate@food-empire.com.
 
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Investor Information


10.  

Where can I find current press releases for Food Empire, the parent company of MacChocolate?

Press releases are available at corporate website, www.food-empire.com. Product releases are available at the Press Room.
 

11.  

How can I get a copy of the annual report of Food Empire Holdings Ltd?

Our current annual report is available for download online here.
 
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Nutritional Information


12.  

Are antioxidants founds in cocoa powder good for me?

Yes, the cocoa bean contains natural flavanol antioxidants, among other beneficial minerals such as calcium, potassium, magnesium and copper. These antioxidants are similar to those found in green tea, red wine and blueberries.
 
Cocoa and dark chocolate are among the most concentrated sources of flavanol antioxidants. Health supplements with compounds called flavanols are among the most popular health supplements.
 
Antioxidants can have a variety of beneficial effects in the body. Studies have suggested that consumption of products containing cocoa and chocolate may provide cardiovascular benefits and anti-cancer properties.
 
Source: America Chemical Society's Journal of Agriculture and Food Chemistry
 

13.  

How much caffeine does MacChocolate contain?

The amount of caffeine present in chocolate is negligible. Caffeine occurs naturally in the cocoa bean. This is unlike the artificial process whereby caffeine is added during the manufacture of soft drinks. Here are some comparisons that may be helpful:
 
 
Coffee 8 fl. oz. 65-120 mg
Cola-type soft drinks 12 oz. 30-55 mg
Milk Chocolate 1 oz. 5-10 mg
Dark Chocolate 1.4 oz. 7-50 mg
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Product Information


14.  

How long can I keep MacChocolate?

Most MacChocolate products last for two years from their dates of manufacture. Ingredients such as nuts tend to shorten their shelf life.
 
It is highly recommended to consume products by the stated "best before" dates. Keep in mind to store our products in a cool dry place.
 

15.  

Where is the "best before date" of a product indicated?

The "best before date" is located at the bottom or the side of the embossed seal:
Exp: dd/mm/yyyy
 

16.  

My MacChocolate mix sometimes turn tan or white or cannot dissolve.
What causes this?

One of MacChocolate's key ingredients is cocoa powder. Cocoa butter is a vegetable fat that is sensitive to heat and humidity. Thus, it is important to keep all MacChocolate sachets in a cool, dry place to avoid any undesirable change.
 

17.  

I can't find my favourite MacChocolate product at my local store.
Can you tell me which store carries it?

MacChocolate products are available to all distributors and retailers in global markets in Russia, Ukraine, Kazakhstan, Iran, Uzbekistan, Tumenistan, Azerbaijan, Mongolia, Jordan, Georgia, Armenia, Belorussia, Lithuania and Modovia.
 

18.  

How should I store MacChocolate products?

MacChocolate products will maintain their quality when well wrapped and stored in a cool, dry place (55-60°F). Refrigeration is not necessary as that may cause it to "sweat" when brought to room temperature.
 
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Media Information


19.  

Where can I find current press releases?

Please visit our MacChocolate Press Room to view the our press releases.
 

20.  

Where can I find promotions using MacChocolate products?

Please visit our MacChocolate Events and Promotions Page to view the latest trade and consumer promotions.
 
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